At Intercontinental Limousines Inc, we are committed to safeguarding the privacy of our clients and visitors. This Privacy Policy outlines the types of personal information we collect, how we use, disclose, and protect that information, and your rights concerning your data. We strictly adhere to policies that ensure phone numbers, SMS consent, and all customer information remain confidential and are not shared with any third parties or affiliates under any circumstances. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

1.1 Information You Provide

•Personal Identification Data: Name, email address, phone number, mailing address, and company name.

•Business Information: Company details, fleet size, routes, and dispatch requirements.

•Payment Information: Bank details or payment-related information provided for factoring and financial services.

•Communication Data: Any information shared with us through contact forms, email, or phone calls, including SMS consent.

1.2 Automatically Collected Information

•Usage Data: We may collect data on how you interact with our website (e.g., IP address, browser type, referring URLs, pages viewed).

•Cookies: We use cookies and similar tracking technologies to enhance user experience. Cookies collect information about your browsing behavior but do not identify you personally.

2. How We Use Your Information

We use the information collected for the following purposes:

•To Provide Services: To fulfill requests for dispatch services, load management, logistic services, document management, and factoring services.

•Communication: To respond to inquiries, provide customer support, and communicate important information related to our services.

•Business Operations: To manage billing, payments, and contracts related to our services.

•Improvement: To analyze and improve the website and services we offer, ensuring better performance and user experience.

•Legal Requirements: To comply with any applicable laws, regulations, or legal obligations.

3. Strict Confidentiality of Personal Data

At Intercontinental Limousines Inc, we have a strict policy to ensure your data is always kept confidential:

3.1 Phone Numbers and SMS Consent

We will never share your phone numbers, SMS consent, or any related communication details with third parties, affiliates, or external service providers under any circumstances. Your consent for receiving SMS communication is solely for our internal use to provide you with updates about your services or respond to inquiries. We take SMS consent seriously, and your communication preferences will always be respected.

3.2 No Sharing of Customer Information

We uphold a strict confidentiality policy for all customer data. We will not sell, share, or disclose any personal or business-related information (including name, contact details, business operations, or financial data) to any third party without your explicit consent, except as required by law.

4. Data Security

We implement stringent security measures to protect your personal data from unauthorized access, disclosure, or misuse. Our systems are equipped with physical, technical, and administrative safeguards to ensure your information remains secure. While we strive to protect your data, no system is 100% secure, and we cannot guarantee absolute protection against potential threats.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Upon request, we will delete your information from our records if it is no longer required for these purposes.

6. Your Rights and Choices

You have the following rights concerning your personal information:

•Access: You can request access to the personal data we hold about you.

•Correction: You can request corrections to any inaccuracies in your personal data.

•Deletion: You can request that we delete your personal data under certain circumstances.

•Objection: You may object to the processing of your data for specific purposes (e.g., marketing).

•Withdrawal of Consent: If you have provided consent for any specific processing (such as SMS), you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at (800) 338-5330 or (732) 207-5922.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. We will post any changes on this page and indicate the “Effective Date” at the top of this policy. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

EMAIL: icl@intercontinentalimousines.com

Phone: (800) 338-5330, (732) 207-5922